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1.Return / Exchange Policy

  • We only accept returns or exchanges on undamaged and unused items within 7 days of the original shipping date.
  • If you want to return or exchange any good, please first send us an email at [email protected]
  • In the email, please include the order number, reason of returns /exchanges, and your contact information such as name, e-mail and phone number.
  • Please remember that all returns/exchanges must include their original packaging and use a reliable shipping service to send any return/exchange. We are not responsible for any items that are returned to us in error.
  • Customers are responsible for all return and exchange shipping costs, postal insurance and other related fees. If you receive a wrong product or if the product was damaged in transit, you may request for a refund or exchange via email at [email protected].
  • Once a return or exchange is received and approved by us, we will process Returns/ Exchanges procedure within 10 business days. If the return or exchange is a result of an error by us or damaged merchandise, we will pay for your return and exchange shipping upon receiving a postal receipt from you.
  • Returns will be credited to the original credit card account used for purchase.
  • We reserve the right to deny any return or exchange.
  • No exchanges or returns will be accepted for any items that are listed as "Vintage".

  

2.Returns/ Exchanges procedure

  • Email us at [email protected]. Please include the order number, reason of returns /exchanges, and your contact information such as name, e-mail and phone number.
  • Securely pack merchandise and note the nature of the return or exchange on the invoice, i.e. did not fit, did not like, etc

 

If you have any questions please email us at [email protected].